Yunnan Baiyao apologizes for producing inferior masks

On August 7, Yunnan Baiyao released a “Letter to Consumers Regarding Masks Issues” on its official website, in response to Yunnan Baiyao being fined for producing inferior masks. Apologize for the 110,000 yuan incident. Affected by the surge in demand for masks, Yunnan Baiyao joined the mask production army last year, with a production capacity of 400,000 pieces per day. However, this fine of 110,000 yuan is not the first time that Yunnan Baiyao has been fined. In April 2020, 51 batches of non-medical masks from 47 companies failed to pass the quality supervision and spot inspection. Among them, the Yunnan Baiyao production batch was “2020-02-10/ The filtration efficiency and protective effect of the 0004200201” protective mask are unqualified. According to industry insiders, problems occurred more than once because the company did not have a strong awareness of product quality. “Good products are produced, not inspected.”

Apologize for the production and sale of substandard masks

The news that “Yunnan Baiyao was fined 110,000 yuan for inferior masks” is making waves. On August 7, in response to the company’s sales of unqualified masks, Yunnan Baiyao issued a statement on its official website stating that the unqualified items for this batch of masks were ventilation resistance that did not meet regulations. The reason for failure is due to the partial uneven material of the melt-blown cloth, the raw material of the mask. At the same time, Yunnan Baiyao expressed its apology to consumers.

Recently, Tianyancha information showed that Yunnan Baiyao was fined approximately 110,300 yuan by the Yunnan Provincial Food and Drug Administration for producing and selling disposable medical masks that did not meet the technical requirements of registered products and confiscated 35,095 non-compliant masks. . For a time, the topic “Yunnan Baiyao was fined 110,000 yuan for inferior masks” also became a hot search topic, with 42.788 million views.

Yunnan Baiyao explained in the statement that the reason for the partial unevenness of the material is that melt-blown cloth products are produced and sold in roll packaging. The closer to the raw material of the roll part, the greater the force, and the pressure per unit area. It increases accordingly, so the material in this part is denser than the material in other parts, which in turn leads to a reduction in the breathability of the mask and an increase in ventilation resistance. Although other technical standards of this batch of masks are qualified and the main performance is not affected, the ventilation resistance does not meet the specified parameters, which will affect the breathing and comfort when wearing, causing inconvenience to consumers. He said that he would contact the manufacturer Coordinate raw material packaging specifications and reduce the number of roll layers to avoid the recurrence of ventilation resistance problems caused by uneven materials. At the same time, Yunnan Baiyao also stated that in the future, it will increase production control and strengthen the frequency of sampling inspections to ensure that the produced masks are fully qualified.

As a leading domestic pharmaceutical company with a market value of 100 billion, Yunnan Baiyao’s business is involved in many fields including chemical preparations, Chinese patent medicines and traditional Chinese medicinal materials. Among them, Yunnan Baiyao ointments, toothpastes and other products have become household star brands. Many netizens said on public platforms that Yunnan Baiyao, as a national time-honored brand, should pay more attention to the supervision of product quality and not ruin its own brand for profit.

At present, Yunnan Baiyao has seriously dealt with the relevant persons responsible for this incident and further strengthened the mechanisms and measures to ensure product quality. Yunnan Baiyao also announced its official service hotline and official website micro-service platform to listen to consumers’ opinions and suggestions.

Its products have fallen into the “quality gate” many times

This is not the first time that Yunnan Baiyao’s masks have been found to be substandard. Last year, the demand for masks surged during the epidemic. Yunnan Baiyao began producing masks and built four high-standard mask production lines. According to documents released by the State Administration for Market Regulation in April last year, during the quality supervision and inspection of non-medical masks, daily protective masks produced by Yunnan Baiyao were named and corrected for being unqualified.

Data disclosed by Yunnan Baiyao in its financial report show that after obtaining the first registration approval for medical protective masks in Yunnan Province, Yunnan Baiyao Group has built four high-standard mask production lines with a production capacity of 400,000 pieces per day. Launched Yunnan Baiyao Taibang series of brand masks, with product types including “N95 masks”, “medical surgical masks” and “medical disposable masks”.

In April 2020, in the quality supervision and spot inspection of non-medical masks by the State Administration for Market Regulation, 51 batches of non-medical masks from 47 companies failed the quality supervision and spot inspection. Among them, the daily protective masks produced by Yunnan Baiyao were one-size-fits-all. Blue, the production batch of “2020-02-10/0004200201” was named and corrected due to problems with the mask’s filtration efficiency and protective effect.

Shi Zhouhua, director of the Xuzhou Economic Development Zone Investment Promotion Bureau, said in an interview with a Beijing Business Daily reporter that the company has problems with its staff and the implementation of work processes. If the product has problems more than once, it is because the company does not have a strong awareness of product quality. Good products are produced, not inspected. Meltblown cloth is not up to standard. Given the capabilities of a listed company, it is impossible to control it.

In addition to mask products, Yunnan Baiyao’s pharmaceutical products, such as traditional Chinese medicine pieces, have been repeatedly cited by the State Food and Drug Administration for product problems. In 2017, Yunnan Baiyao was listed three times due to unqualified traditional Chinese medicine pieces. For example, in May 2017, after inspection by the Shanghai Food and Drug Inspection Institute, the soil beetle labeled as produced by the Traditional Chinese Medicine Pieces Branch of Yunnan Baiyao Group Co., Ltd. was found to have unqualified traits.

“The product has been fined multiple times, which not only means that the company’s internal supervision needs to be further strengthened, but the company also needs to strengthen consumer awareness and strictly control quality.” Industry insiders further said.

AAA

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